Terms of Service

The terms and conditions governing your use of ClexPay's services and platform.

Terms of Service

Effective Date: January 1, 2025

Last Updated: January 1, 2025

1. Acceptance of Terms

By accessing or using ClexPay's services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.

2. Description of Services

ClexPay provides digital financial services including:

  • Cryptocurrency trading and exchange services
  • Giftcard exchange and conversion services
  • Airtime purchase and top-up services
  • Digital wallet and payment processing services

3. Eligibility

To use our services, you must:

  • Be at least 18 years of age
  • Be a legal resident of Nigeria
  • Have the legal capacity to enter into binding agreements
  • Complete our KYC verification process
  • Not be prohibited from using our services under applicable laws

4. Account Registration and Security

When creating an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your account information
  • Keep your login credentials secure and confidential
  • Notify us immediately of any unauthorized access
  • Be responsible for all activities under your account

5. Prohibited Activities

You agree not to:

  • Use our services for any illegal or unauthorized purpose
  • Engage in money laundering, terrorist financing, or other financial crimes
  • Provide false or misleading information
  • Attempt to circumvent our security measures
  • Use automated systems to access our services without permission
  • Interfere with or disrupt our services or servers

6. Transaction Terms

All transactions are subject to:

  • Verification and approval by our systems
  • Applicable fees and charges as disclosed
  • Transaction limits based on your verification level
  • Market rates and availability at the time of transaction
  • Our risk management and compliance procedures

7. Fees and Charges

We may charge fees for our services, including:

  • Transaction fees for cryptocurrency trades
  • Processing fees for giftcard exchanges
  • Service fees for airtime purchases
  • Withdrawal fees for bank transfers

All fees are clearly disclosed before transaction confirmation.

8. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these terms by reference.

9. Intellectual Property

All content, trademarks, and intellectual property on our platform are owned by ClexPay or our licensors. You may not use, reproduce, or distribute our intellectual property without written permission.

10. Disclaimers and Limitations

Our services are provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including but not limited to:

  • Merchantability and fitness for a particular purpose
  • Uninterrupted or error-free service
  • Security of data transmission
  • Accuracy of market rates or information

11. Limitation of Liability

To the maximum extent permitted by law, ClexPay shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.

12. Indemnification

You agree to indemnify and hold harmless ClexPay from any claims, damages, or expenses arising from your use of our services or violation of these terms.

13. Termination

We may terminate or suspend your account at any time for:

  • Violation of these terms
  • Suspicious or fraudulent activity
  • Regulatory or legal requirements
  • Risk management purposes

14. Governing Law

These terms are governed by the laws of the Federal Republic of Nigeria. Any disputes shall be resolved in the courts of Nigeria.

15. Changes to Terms

We may update these terms from time to time. We will notify users of significant changes via email or platform notifications. Continued use of our services constitutes acceptance of the updated terms.

16. Contact Information

For questions about these Terms of Service:

  • Email: [email protected]
  • Phone: +234 (0) 123 456 7890
  • Address: Shop 11 AAA, Excel Ventures Plaza, Okpanam Road, Asaba, Delta State, Nigeria

By using ClexPay's services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.